As a concierge-style home care service, we offer you the most compassionate, reliable, and thoughtful caregivers and personal assistants available.  We provide them with a thorough orientation, continual mentoring and monthly ongoing training. Our caregivers and personal assistants receive comprehensive training, including education in:

• Personal Care and Dignity
• Home Safety
• Senior Sensitivity
• Senior legal protection
• Ethics and C odes of Behavior
• Special client needs, such as those for alzheimer's, parkinson's and other diseases

Dedicated Caregivers:
We will assign you a personal team of experienced caregivers. Whenever you need help or have questions, you will have a direct line to contact our managers 24 hours, 7 days a week. We know that selecting someone that you can trust to be in your home can be a daunting decision. We want you to know that the Home Helpers founders and managers stand behind our promise to provide EXCELLENT care and you can always reach us directly. We will address your needs until you are completely satisfied. That is the Home Helpers promise. 

Personalized Service:
If you want someone to run errands for you, a ride to your doctor's appointment, assistance in managing your personal care, a daily walk in the park, fresh flowers brought to your home, help with your children, someone to prepare light meals, someone to sit, talk or play cards with, a companion to travel with, or many other helpful tasks…Home Helpers will help you. We customize a plan for you and set goals for what you'd like to have accomplished during the time that we are with you.  

Peace of Mind:
Our caregivers and personal assistants go through three interviews, a thorough orientation, criminal background checks, and driving record checks.  When they start working with us, we give them a mentor who is an experienced caregiver/personal assistant working hands on with our clients to offer support, advice, and an open ear as they adjust to a new client.  Regular performance evaluations and client feedback enable our caregivers to continually refine their skills.  A unique to the industry monthly bonus system motivates them to exceed expectations every day.  More about our caregivers and personal assistants:

• We are picky about whom we hire. We ask ourselves: "Would I place this person with my mother or grandmother?"
• We thoroughly interview them
• We give them a thorough orientation
• We conduct criminal background checks on them
• We check their prior employment references
• We require a valid driver's license and a good driving record
• We require driver's liability insurance
• We bond them
• We provide job related training to them
• We require them to be dependable
• We require them to be caring (although this comes naturally to our people)
• We expect them to show their clients that they are #1 to them (because they are #1 to us)
• We expect them to be trustworthy
• We conduct performance evaluations
• We visit them frequently at our clients' homes while on the job
• We obtain formal and informal client evaluations of their performance
• We seek clients' feedback on their performance at all times
• We require them to keep detailed daily notes in our client's home about the services performed, so family members can know what each day is like
• We require them to provide weekly reports to our office on their services
• We provide an automated telephone check in and check out system for accurate reporting of hours worked and to verify on-time attendance at our client's home
• We provide worker's compensation insurance to them
• We pay them competitively
• We check out client's homes for visible safety hazards to them
• We help them conduct safety checks on their cars
• We take into account that they have personal lives, too
• We treat them with respect, which they deserve because they perform some of the most valuable services in our society
• We ask our clients to treat them with respect
• We offer them frequent feedback and coaching so that they can provide excellent service